As mentioned in previous chapters, Nicaragua has taken great strides during the last decade to streamline its heavy bureaucracy. And improvements continue, as the government works to attract more foreign investment.

During a recent interview with the expat community living in Granada, Mayor Alvaro Chamorro announced that he wants to make Granada the city with the most efficient and speedy permit processes in all of Latin America.

But, for now, getting things done here is still more complicated than most are probably used to.

Similar to the rest of Latin America, Nicaragua is still plagued by a top-heavy bureaucratic system that can be – at times – maddening. It is crucial to get a good lawyer to help you navigate the red tape and paperwork, so as not to waste more money and time than necessary.

The concept of time is much different here than it is in North America or Europe. The term ahorita (which literally means “right now”) ironically often translates into “later,” or – in some cases – “the day after never.” Many government bureaucrats can appear lackadaisical or indifferent toward your plight. Expect delays. Patience is a must. But so too is persistence and knowledge.

The situation can be very frustrating to foreigners who are used to fast, efficient service. It can be especially irritating if you don’t speak Spanish, and can’t figure out what is expected of you. Since very few people working in government offices speak English, and most North Americans speak little else, it is advisable to study basic Spanish and seek out a bilingual lawyer. Think of the experience as an adventure, and take joy in minor miracles (like instances of quick approval, or responsive and helpful government agents). You can help your own case by not being a pushing “ugly American.” You are playing by someone else’s rules here. Learn what they are and figure out how to work the system.

When applying for building permits, you are also advised to let a Nicaraguan contractor or lawyer take care of that for you. Showing your gringo face in the municipal government offices is not always the best idea (see real estate section). Let a reputable and knowledgeable Nicaraguan who is familiar with the system help you through the process.

A few words of caution—there are some individuals who pass themselves off as facilitators, or who may befriend you and offer to help you cut through red tape, claiming they can short-cut the bureaucratic system because of their contacts. As a general rule, avoid such individuals or you may lose valuable time, run the risk of acquiring forged documents, and most certainly lose money and experience indescribable grief.

Since bribery and payoffs are common in most Latin American countries, and low-ranking government employees are paid meager salaries, some people advise paying them extra money to speed up paper work or circumvent normal channels. This bribery is illegal and is not recommended for foreigners; police can actually arrest you for offering a bribe and you can be deported for breaking the law. However, in some instances it may be necessary to pay extra money – especially to non-government people, such as contractors, builders, etc. – to get things done. Use your own discretion in such matters. A tip here and there for a small favor can accelerate some delays, but be smart about it.